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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gerson Fernandez

June 11, 2025

5  out of  5
rating by Gerson Fernandez
"Colby was awesome to work with! She is reliable, knowledgeable, and deeply committed to serving others. She took her time explaining to ensure I was well informed. Highly recommend!"
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Amber Gurnsey

June 8, 2025

5  out of  5
rating by Amber Gurnsey
"Colby Reffert has been amazing to me and really has helped me so much!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Gawain Lau

June 6, 2025

5  out of  5
rating by Gawain Lau
"Taylor has been very helpful with helping me understand my family's insurance coverage needs, providing honest/transparent input without the upselling pressure."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Frank

June 5, 2025

5  out of  5
rating by Frank
"I received the best customer service. Everything was explained in every detail concerning my personal quote."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brent Williams

June 3, 2025

5  out of  5
rating by Brent Williams
"Andy and his staff are great to work with. They seem to be able to stay on top of all our insurance needs and are proactive in making sure all our coverages are up to date."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mark Rhodes

June 3, 2025

5  out of  5
rating by Mark Rhodes
"Excellent customer service skills got right on everything and immediately got me a quote that was better than my current carrier. Very impressed!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Eric Bertrand

June 2, 2025

5  out of  5
rating by Eric Bertrand
"I worked with Colby to quote rates for my home and auto. She was quick and got us a quote very quickly and was great at explaining the differences in my current policies and what they would be able to offer."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kait Bernhardt

May 29, 2025

5  out of  5
rating by Kait Bernhardt
"Thoroughly enjoyed working with Alicia at Andy's office! Would recommend to any friends and family. 10/10 :)"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Regina Peterson

May 28, 2025

5  out of  5
rating by Regina Peterson
"If I could give Colby, with Andy Van Horn Agency, more than 5 stars, I would. She was so thorough when asking about my Property and Casualty needs and State Farm gave the best rates for my needs. Get a quote! This team will help you with it all! The best in Lincoln, NE!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Courtney Garner

May 23, 2025

5  out of  5
rating by Courtney Garner
"Alicia has been amazing and has explained everything through our process."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Shelly Sanson Groves

May 23, 2025

5  out of  5
rating by Shelly Sanson Groves
"2nd Review: I can't say enough good things about Omaha State Farm Insurance. I've been dealing with the girls for over few years. My rates have never increased and the customer service never decreased. You must give them a call today. I bet they can help you."
We responded:
"Thank you Shelly! We appreciate the review!"
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Myles Olesen

May 22, 2025

5  out of  5
rating by Myles Olesen
"Ada was extremely on top of my policy!"
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Vickie Acklie

May 19, 2025

5  out of  5
rating by Vickie Acklie
"Very Friendly! Quick to respond and knowledgeable on situations"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Marisue Wagner

May 19, 2025

5  out of  5
rating by Marisue Wagner
"Took very good care of us after storms last year. Office staff is great."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cathy B

May 7, 2025

5  out of  5
rating by Cathy B
"State Farm has always offered excellent customer service and this office exceeds my expectations! Haley and every other office staff I've spoken with have been kind, helpful and quick to respond to my needs. I will be a State Farm customer for as long as I need insurance!"
We responded:
"Thank you, Cathy! We appreciate you taking time to share your experience!"
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Dee Herrington

May 7, 2025

5  out of  5
rating by Dee Herrington
"I have roadside assistance. It is a reasonable cost added to insurance. The tow company is always pleasant and helpful. They take care to help get car where it needs to go. They truly have low wait time and are very very speedy! I would purchase this everytime through my policy! This is an attentive quick company even when needing new insurance cards!"
We responded:
"Hi Dee, glad you had a great experience with our Emergency Roadside Assistance program. Thanks for sharing it with us!"
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Jared Samuelson

April 29, 2025

5  out of  5
rating by Jared Samuelson
"Andy and his team have been awesome to work with. They make what can feel complicated so easy. Highly recommend!"
We responded:
"Thank you, Jared! We appreciate the review!!"
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Michael

April 28, 2025

5  out of  5
rating by Michael
"I'd like to thank Colby, and Ada for all their time, and help getting me started. I'd also like to thank them for other suggestions on coverage."
We responded:
"Michael, thank you for your business and kind review! "
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Rhonda Baumfalk

April 21, 2025

5  out of  5
rating by Rhonda Baumfalk
"Andy and his team have always been there when we needed them. They answer all our questions and help us find the best insurance/investments we need. From car insurance to policies we bought for our grandkids. I love how they keep us updated when something changes or needs to be reviewed. Thank you for all you do for our family."
We responded:
"Thank you, Rhonda! We appreciate you and the chance to work with you!"
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Sara Parent

April 18, 2025

5  out of  5
rating by Sara Parent
"Colby and Amelia have been great to work with, very kind and personal and professional! Thank you soo much ladies for doing such great work!!"
We responded:
"Thank you, Sara! We appreciate getting to work with you!"
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Changsoo Song

April 1, 2025

5  out of  5
rating by Changsoo Song
"Excellent service—very knowledgeable, responsive, and helpful throughout the process. I really appreciate the clear communication and support!"
We responded:
"Thank you, Changsoo! We appreciate the opportunity to serve you!"
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Sara Moore

March 11, 2025

5  out of  5
rating by Sara Moore
"Super responsive and helpful"
We responded:
"Thank you, Sara! Appreciate your business!"
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Larry Wehrle

March 10, 2025

5  out of  5
rating by Larry Wehrle
"Great staff and service. Very professional, regardless of the staff member you might deal with."
We responded:
"Thank you, Larry! We appreciate you and your business!"
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Robert Davidson

January 28, 2025

5  out of  5
rating by Robert Davidson
"Made a great choice finally adding life insurance! After discussion about possibilities and protecting those i love, it was a clear choice. I worked with Alicia Rodriguez and she was fantastic!! Friendly and Knowledgeable. Highly recommend contacting her for your insurance needs."
We responded:
"Thank you Robert! We appreciate the opportunity to work with you!"
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aron christiansen

November 13, 2024

5  out of  5
rating by aron christiansen
"So thankful for Andy Vanhorn and his staff!! Alicia Rodriguez and Andy himself have gone above and beyond helping me understand my investments and save me money on all of my other policies! Highly recommend ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Aron! We enjoy getting to work with you as well!!"